This course for all types of union rep focuses on effective negotiation skills.
The course includes:
- Recognising different negotiating styles
- Identifying negotiating skills
- How to negotiate as part of a team
- Preparing and presenting a case to management
- Evaluating the strengths and weaknesses when negotiating with management
The course also develops communication skills for reps when dealing with members, management or running public campaigns.
Further details
This is a 3 day course, usually delivered one day a week over 3 weeks.
Anyone wishing to improve their workplace negotiation skills, especially those Union Reps that are involved in negotiation with management.
Course type
