All other courses

This course is designed to equip representatives with the knowledge and skills to tackle redundancies in the workplace.

It will give reps a better understanding of the redundancy process and enable them to organise effectively around this issue.

The course will include:

This course aims to provide union reps with deeper understanding of resolving members problems through the grievance process and representing members facing disciplinary action.

The course will include:

• Understanding discipline and grievance process and procedures.
• Increasing knowledge of the law surrounding the handling of discipline and grievance in the workplace.
• Increasing skills and knowledge to prepare strategies for representing members at grievance and discipline hearings.

This short course aims to provide union reps with the key knowledge, understanding and skills to challenge prejudice and discrimination and to promote and implement equality in the workplace.

The course will include:

This course for all types of union rep focuses on effective negotiation skills.

The course includes:

• Recognising different negotiating styles
• Identifying  negotiating skills
• How to negotiate as part of a team
• Preparing and presenting a case to management
• Evaluating the strengths and weaknesses when negotiating with management

The course also develops communication skills for reps when dealing with members, management or running public campaigns.
 

Course content includes:

• How building confidence can change union members’ lives.
• How confidence can be damaged by stereotyping in the workplace.
• How to bring about change in the workplace.
• Understand the nature of specific intimidating behaviour at work.
• Understand how legislation and policy can support challenging specific behaviours at work.
• Be able to develop a trade union plan for dealing with intimidation at work.

The course will also look at building confidence for negotiating scenarios.
 

Part one will provide reps with information on how to utilise social media for the trade union agenda by familiarising reps with the usage and practical application of various types of social media.

Part two will also raise awareness of the difficulties that reps and members may encounter with utilising social media, provide information on the relevant legislation and consider ways to defend against disciplinary action for alleged misuse of social media.
 

This course is aimed at building knowledge and skills of officials, reps and others who may be involved in taking cases for members to Employment and Fair Employment Tribunals.

The course will cover:

• Critical overview of the tribunal system.
• Practical step by step guide to pursuing a case through the tribunal process.
• Key aspects of unfair dismissal and discrimination case law.
   

Working from home has become the new norm for many during the covid-19 crisis.

It can bring benefits, but also challenges and risks for workers.

This short course, accredited by OCN at level 2, will:

The intense pressure of Covid-19, and the measures introduced by the government in response, has led to a spike in adverse mental health issues affecting workers.

Remote working and furlough has blurred the lines between mental health in the workplace and at home, and has made it even harder for workers to create a healthy work life balance.

Even before the pandemic, the charity, Mind, identified work as the leading cause for stress, with at least one in six workers experiencing common mental health problems.

This course is designed to introduce the role and rights of the ULR, provide the skills and knowledge the ULR will need to develop and support a culture of learning in the workplace.

The course includes: